PulseWarm respects your privacy and is committed to protecting the information you provide when visiting our website, purchasing our products, or contacting our team.
01 — Information We Collect
When you use our website or place an order, we may collect information necessary to provide our services.
This may include your name, email address, phone number, billing and shipping information, order details, and information you provide when contacting customer support.
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and general website usage data.
02 — How We Use Information
Information collected through our website may be used to:
- Process and fulfill orders
- Arrange shipping and delivery
- Handle returns, refunds, and exchanges
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send important order-related communications
- Send promotional communications where permitted
- Meet applicable legal requirements
03 — Payment Information
Payments may be processed through third-party payment providers. Payment information may be handled directly by those providers according to their own privacy and security policies.
We generally do not store complete payment card details on our own servers.
04 — Cookies & Technologies
Our website may use cookies and similar technologies to help the website function correctly, remember shopping activity, understand website usage, and improve the customer experience.
You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
05 — Information Sharing
We may share information with trusted service providers when necessary to operate our business.
- Payment processing providers
- Shipping and delivery providers
- Website hosting and technical providers
- Customer support services
- Analytics and marketing services
- Fraud prevention and security services
We do not sell personal information simply because you visit our website.
06 — Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
07 — Data Retention
Personal information may be retained for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and meet legal obligations.
08 — Your Privacy Rights
Depending on your location, you may have rights concerning your personal information. These may include requesting access, correction, deletion, or restriction of certain information.
If you would like to make a privacy-related request, please contact us using the details below.
09 — Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.
We do not knowingly collect personal information from children in violation of applicable law.
10 — Third-Party Websites
Our website may contain links to third-party websites or services. PulseWarm is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
11 — Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable requirements.
The latest version will always be displayed on this page with the corresponding update date.