These Terms of Service govern your use of the PulseWarm website and the purchase of products through our online store. By accessing or using our website, you agree to these terms.
01 — Acceptance of Terms
By accessing, browsing, or purchasing from the PulseWarm website, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use the website or place an order.
02 — Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You must not attempt to gain unauthorized access to the website, its systems, accounts, or services.
03 — Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.
However, product colors and appearance may vary depending on your device or display settings.
Product availability may change without notice. We reserve the right to correct errors, update information, or discontinue products where necessary.
04 — Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, decline, or cancel an order where necessary, including situations involving incorrect pricing, product availability, suspected fraud, or other unusual circumstances.
If an order is cancelled after payment has been received, applicable amounts will be refunded.
05 — Pricing & Payment
Prices displayed on the website are shown in the applicable currency at checkout unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, and offers at any time.
Payments may be processed through third-party payment providers. By submitting payment information, you agree to the applicable terms of the payment provider.
06 — Shipping & Delivery
We aim to process and ship orders within the timeframes communicated on our website.
Delivery times may vary depending on the destination, shipping method, carrier delays, weather, customs procedures, and other circumstances outside our control.
Please make sure your shipping information is accurate before completing your purchase. PulseWarm cannot be responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.
07 — Returns & Refunds
Returns, exchanges, and refunds are subject to our applicable Return and Refund Policy.
Products must meet the conditions specified in that policy in order to qualify for a return or refund.
Please review our Return Policy before making a purchase.
08 — Heated Products & Safety
Heated garments should be used according to the instructions and safety information supplied with the individual product.
Customers should follow all battery, charging, washing, and usage instructions provided with their product.
Do not use a heated product if it appears damaged or if any electrical component shows signs of damage.
Remove the battery or power source before washing where applicable.
09 — Intellectual Property
The PulseWarm name, logo, graphics, product images, website design, text, and other content available on this website may be protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.
10 — Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and other external platforms.
Your use of third-party services may also be subject to their own terms and policies.
11 — Limitation of Liability
To the extent permitted by applicable law, PulseWarm will not be responsible for losses or damages arising from circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12 — Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.
13 — Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date.
Continued use of the website after changes are posted may constitute acceptance of the updated terms.
14 — Governing Law
These Terms of Service will be interpreted and applied in accordance with applicable laws governing the business and transaction, unless otherwise required by applicable law.